FAQs
High Tide
What is High Tide?
What is High Tide?
High Tide is your go-to brand for cannabis, ocean conservation, and gaming content.
We are a 420 friendly brand that sells rolling papers, hemp products, and apparel. We market to gamers and pick up 25 plastic bottles from the ocean with each order.
How do I contact High Tide support?
How do I contact High Tide support?
Reach us via email at dom@hightidepapers.com, our contact form on the site, or social media (@HighTideHub). Response time is typically 24–48 hours. For urgent queries, check our FAQ first!
Is High Tide a licensed cannabis retailer?
Is High Tide a licensed cannabis retailer?
No, High Tide focuses on education, culture, and community—we don't sell cannabis products directly.
We sell smoking accessories like rolling papers and may recommend local dispensaries for your to shop from.
High Tide also sells apparel, eco-friendly soap, and more.
What are your website's age restrictions?
What are your website's age restrictions?
High Tide creates content in gaming, ocean conservation, cannabis, and more. Our cannabis content is for adults 21+ only. You'll see age gates on relevant pages that require you to verify your age to access.
Our hemp rolling papers also have ID verification at checkout to ensure only adults 21+ may purchase.
Does High Tide have an affiliate program?
Does High Tide have an affiliate program?
Yes! Our Affiliate Program (also called Creator program) lets social media creators earn commissions on referrals. Join our discord for more info!
Rolling Papers
Age Verification
Age Verification
High Tide strictly adheres to all legal regulations. To purchase our smoking products, you must meet the legal age requirement. The federal minimum age for the sale of smoking products is 21 years old.
Upon clicking the "Place Order" button, you will be directed to our age verification page. This step is a legal necessity, and your information will be securely processed via AgeChecker.net solely for age verification purposes. You will need to upload a photo of your ID and enter your date of birth for verification. Please note that this step is mandatory for all orders and cannot be skipped.
If you are not of legal age to purchase smoking products, we will not sell you smoking products.
What are your paper and cone ingredients?
What are your paper and cone ingredients?
Our papers are made of all-natural hemp paper! It is chemical and pesticide free to ensure a clean smoke and a slow burn.
What are the cardboard tubes in the cones for?
What are the cardboard tubes in the cones for?
The cardboard tubes are designed to protect the cones from being crushed during shipment and these tubes can be used to help pack the cone!
Please Note: These are not designed to be smoked.
Soap & Skincare
Why is High Tide soap healthier than everyday competitors?
Why is High Tide soap healthier than everyday competitors?
High Tide’s Eucalyptus Hemp Tea Tree Soap offers a healthier alternative to everyday soap products by prioritizing natural, skin-friendly ingredients and sustainable practices that benefit both your body and the environment. Unlike conventional soaps that often contain harsh chemicals like sodium lauryl sulfate (SLS), which can strip your skin of its natural oils and cause irritation in up to 40% of users (Contact Dermatitis, 2005), High Tide’s soap is made with saponified organic oils—olive, palm, coconut, shea, and hemp—free of SLS, parabens, and synthetic fragrances. Hemp seed oil, a key ingredient, is rich in omega-3 and omega-6 fatty acids, which deeply moisturize without clogging pores, and its anti-inflammatory properties help soothe conditions like eczema and acne (Journal of Dermatological Treatment, 2014). Eucalyptus and tea tree essential oils add antibacterial and antifungal benefits, tackling odor and acne naturally, while peppermint leaves provide a gentle, refreshing exfoliation. Everyday soaps often contribute to environmental harm with non-biodegradable ingredients and plastic packaging, but High Tide’s soap uses biodegradable materials, fair trade organic palm oil to avoid deforestation, and removes 25 plastic bottles from the ocean per purchase through their Greenspark partnership—making it a choice that’s as kind to the planet as it is to your skin.
What is High Tide's hemp soap made of?
What is High Tide's hemp soap made of?
Ingredients: Saponified Oils (Olive Oil, Organic Palm Oil**, Organic Coconut Oil*, Organic Shea Butter*, Hemp Oil), Eucalyptus Globulus Essential Oil, Tea Tree Essential Oil, Peppermint Leaves. **Fair Trade, Sustainable-Palm Done Right, *Fair Trade
Impact
How does High Tide contribute to ocean conservation efforts?
How does High Tide contribute to ocean conservation efforts?
High Tide is deeply committed to ocean conservation efforts through our "Waves of Change" initiative. Through our partnership with Greenspark, we rescue 25 plastic bottles from the ocean with each order. We also ship all our packages in 100% recycled cardboard boxes.
By choosing High Tide, you not only enjoy a superior smoking experience, but also contribute to maintaining the health and beauty of our oceans for future generations. For more info on the environmental impact we make, click here.
How does High Tide plant trees in Florida forests?
How does High Tide plant trees in Florida forests?
High Tide plants a tree with every piece of apparel ordered thanks to our partnership with Greenspark. You can learn more about the impact we're making by visiting our Impact page.
Gaming
How do I join High Tide Gaming?
How do I join High Tide Gaming?
High Tide Gaming is an esports organization competing in Call of Duty, Apex Legends, and Halo. High Tide Gaming also has a team of content creators and streamers in the gaming space. High Tide Gaming is an invite-only organization.
If you're interested in joining, join our Discord server and Creator Program.
How can I support High Tide Gaming?
How can I support High Tide Gaming?
Follow our X account for updates on esport matches, tournaments, featured creator streams, and more. We compete in Call of Duty, Apex Legends, and Halo on the weekends on High Tide TV. Visit our High Tide Gaming page for more info.
Shipping
Do you have discreet packaging?
Do you have discreet packaging?
Yes! All of our products are shipped in plain, unmarked recycled cardboard boxes. We understand your need for privacy and we intend to keep it.
What are the delivery costs and shipping times for High Tide products?
What are the delivery costs and shipping times for High Tide products?
We charge a $4.20 flat rate on shipping to the United States on paper orders and $5.55 rate for hemp soap orders. However, you can get free shipping with any orders over $50!
Our papers are processed and shipped within 2 business days. Meanwhile, our eco-friendly apparel can take 3 business days to produce, and another 3 business days to ship via USPS.